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'Notifications Could Not Be Retrieved' Error Message

Juniper Networks

[SSL VPN] OWA 2010 SP1 - Through Rewrite a notification alert icon appears and clicking it leads to a message that notifications could not be retrieved

Summary:

This article describes the issue of the 'notifications could not be retrieved' error message being generated when a notification alert icon is clicked.
Problem or Goal:

The error is not seen directly accessing OWA2010 and this alert intermittently appears. It can be seen across all browsers. This does not seem to break any functionality of OWA; clicking the alert causes a delay and generates the notifications could not be retrieved error message.

The notification alert is displayed at the top right-hand corner of the screen, as shown in the below image:

Use Ctrl+Shift+R to “Reply all” to the selected message.
 

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