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Public Folders Appearing as Unhealthy after installing Exchagne 2013 CU3

Since updating to Exchange 2013 CU 3 we have seen reports of users no longer being able to see Public Folders. This issue seems to be organization wide rather than on a per user basis, with users either unable to see the Public Folder mailboxes or seeing them as locked in migration.

To confirm if this is the case in your organization you can run the Get-HealthReport cmdlet. This should tell you whether or not your Public Folders are unhealthy.

This issue occurs because Cumulative Update 3 introduces a new PublicFolderLocalEWSLogon probe, monitor, and responder. The PublicFolderLocalEWSLogon probe tries to access public folder mailboxes. However, the probe fails if it cannot access them. This causes the health set to be "Unhealthy." While there are no other effects of the probe failing beyond marking the health as ‘Unhealthy’.

To resolve this issue, select one of the following methods to disable the PublicFolderLocalEWSLogon probe, monitor and responder.

Create an override for all servers

Use the following commands to disable the responders, monitors, and probes on all Exchange Server 2013 servers that have Cumulative Update 3 version 15.0.775.38:

Add-GlobalMonitoringOverride -Identity "Publicfolders\PublicFolderLocalEWSLogonEscalate" -ItemType "Responder"-PropertyName Enabled -PropertyValue 0 -ApplyVersion "15.0.775.38"

Add-GlobalMonitoringOverride -Identity "Publicfolders\PublicFolderLocalEWSLogonMonitor" -ItemType "Monitor" -PropertyName Enabled -PropertyValue 0 -ApplyVersion "15.0.775.38"

Add-GlobalMonitoringOverride -Identity "Publicfolders\PublicFolderLocalEWSLogonProbe" -ItemType "Probe" -PropertyName Enabled -PropertyValue 0 -ApplyVersion "15.0.775.38"

Create an override for a specific server

Use the following commands to disable the responder, monitor, and probe on a specific Exchange Server 2013 server that has Cumulative Update 3 version 15.0.775.38. In this example, we are creating an override for a server that is named Exch2, so change the server name to match your server.

 

Add-ServerMonitoringOverride -Identity "Publicfolders\PublicFolderLocalEWSLogonEscalate" –Server Exch2 -ItemType "Responder" -PropertyName Enabled -PropertyValue 0 -ApplyVersion "15.0.775.38"

Add-ServerMonitoringOverride -Identity "Publicfolders\PublicFolderLocalEWSLogonMonitor" -Server Exch2 -ItemType "Monitor" -PropertyName Enabled -PropertyValue 0 -ApplyVersion "15.0.775.38"

Add-ServerMonitoringOverride -Identity "Publicfolders\PublicFolderLocalEWSLogonProbe" -Server Exch2 -ItemType "Probe"-PropertyName Enabled -PropertyValue 0 -ApplyVersion "15.0.775.38"

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